“
Traumatic dental experiences in childhood resulted in a full-on phobia in adulthood, which only increased with age. Almost every procedure, including cleaning, had to be done under sedation for me to cope. The fear of having to go to the dentist could mean several sleepless nights before the appointment, and overwhelming reluctance to go.
Almost all of that is now a thing of the past. I no longer dread appointments, and yesterday had the first full hygienist clean with Kate, without sedation, in over a decade. It is almost 2 years now that I have been coming to this practice. Starting with a root canal with Federico, I was then assigned to Zo for regular dentistry. For major work I still have sedation but the terror has gone. Federico is an expert in his field, a consummate professional and extremely reassuring. Zo must be the most gentle, understanding and supportive practitioner there is, and Kate has such patience, compassion and empathy which I have found transformative. From the nurses to the receptionists, this is an exceptional practice. Not cheap, but worth every penny. Thank you all.
RA
“
I just wanted to follow up on my son and husband’s appointments today. We are new patients to the practice, recommended by a friend. My son is extremely anxious and had a traumatic event in the past at the dentists. He came through the door saying it ‘went great’, chuffed with his Rubik’s cube and saying how brilliant you all are.
My husband seconds this: he told me that Maalini was ‘just brilliant’ with our son, as was Lauren. He can’t praise your care or expertise enough – he said you were so clever in how you put our son at ease, and he also learned a lot. He also said how impressed he was with Zohaib and how relaxed and reassured he felt at his own appointment.
I just wanted to let you know how impressed (and relieved!) we are as a family and how glad we are that we moved to your practice. It was such a welcoming environment with such an attention to detail. It’s great to know that they will both feel so relaxed about future appointments. In my son’s case, that will probably contribute to his attitude to going to the dentist for the rest of his life. So we’re very grateful.
Anon
“
Dear Emily and Henk. Thank you for your time and patience with me today it was greatly appreciated. I didn’t even consider going anywhere else as I knew I could trust that I’d get the best care and treatment there is, from you and your practice. You made my appointment go so smoothly, I came home smiling, much to my family’s surprise. I look forward to seeing you soon.
Joanne
“
I was with you again this morning for crown prep work, this time with Jo and Sinclair. They were both excellent, as I’ve come to expect from Ringley Park. Please pass on my thanks. I’ve had five appointments in recent weeks and I’ve felt so well looked after.
Emma
“
Thank you for the fantastic treatment you gave throughout the process. I am extremely grateful for the care shown at all times.
Carolyn
“
I would never have believed that I could enjoy coming to the dentist. We’ve had such a laugh and I’ve learnt so much! Thank you too for your kindness always and for being so gentle and considerate – it makes all the difference.
Julia
“
I just wanted to say a huge thank you to Dr Burgess for my appointment today. I entered the room crying in fear and he was so patient and calming. He allowed me time to talk about my dentist history for around 10 minutes which calmed me down. He gave me breaks between his examination and he’s the only dentist (ever!) to talk me through my X-rays, explain what he’s looking for and what it all means. He answered all of my questions and I didn’t feel rushed at all.
Thankfully I don’t need anything too major at this time but if I did I would feel very comfortable with Dr Burgess. I will certainly be returning for future dentist check-ups.
Anon
“
Hello Michael. I just wanted to say how truly grateful I am that you were willing to see me today. You were so professional, friendly and caring. I think I would have chopped my head off if I’d had to wait 10 days to see someone and relieve the pain! Both Tom and I are extremely happy to have such a fantastic dentist!
Sarah
“
Wanted to say a massive thank you to everyone who’s looked after us today – the receptionists (calm and friendly), the dental nurse (thank you for the best cup of tea ever!), Gideon, the anaesthetist (for keeping me informed throughout and putting us both at ease) and, of course, the fantastic Caroline who totally understands what’s needed and when. Good luck with your baby.
Karin
