TIER 5 LOCKDOWN – IMPORTANT UPDATE
Ringley Park Dental Practice remains open for urgent and non-urgent dental care for the duration of the latest National Lockdown measures. Dentists are considered essential healthcare providers and if you have an appointment you should continue to attend. If you need an appointment, continue to book as usual, either online or by phone. As you would expect, we have rigorous infection control and social distancing measures in place which are detailed below, and we will continue to deliver safe, high quality care during this difficult time.
Your safety is our priority and we have put in place specific measures to safeguard our patients and staff. We are now booking all appointments, including routine appointments and specialist referrals. Hygiene appointments are also now available and in line with current guidance our hygienists will involve hand scaling, which is a highly effective alternative to using aerosol generating equipment.
In order to safeguard our most vulnerable patients we are offering specific appointment times at the beginning of the day and at the start of the afternoon sessions; should you require one of these appointments please let the receptionist know when you book.
Our paediatric Specialist, Emma Ray Chaudhuri is also offering routine examinations and treatment for children.
During these difficult times your visit to Ringley Park Dental Practice will be slightly different than you are used to, but we are the same team with the same high standards dedicating to caring for you.
Before your appointment is made, a clinical team member will call you to discuss your case and arrange an appropriate time for you to attend.
Before you attend
You will receive an email giving you access to our new patient portal – this is very easy to use. All correspondence will be sent to you via the portal, you simply need to update or complete the forms and email them back through the same portal.
The first time you complete the forms it may take a few minutes, but after that, each time you attend you will only need to update them and email them back via the portal.
Please make sure you ‘save’ each page before moving to the next form
Within the portal there is a video showing how to use the portal, fortunately so far patients have not needed to watch this as the portal is very user friendly.
Please fill your forms out and email them back as soon as possible, as if you attend and any of the forms are incomplete or missing, you will be asked to complete them before you are seen.
If you are able to pay for your planned treatment over the phone prior to attending this will really help to minimise contact in the practice. Any adjustments to your account after your appointment can be made over the phone.
Visiting the practice
Please attend alone unless there are exceptional circumstances. Family or friends can wait in your car, but our waiting rooms and bathroom facilities are closed.
You will notice on the portal that you can check yourself in (within 30 minutes of your appointment) from your car when you arrive. If you prefer, you can come into the glass entrance and knock on the glass, the front inner door will remain locked. Please announce yourself through the glass and then return to your car and wait to be called via your mobile phone.
Once you are called, please leave all belongings in your car, apart from a payment card and enter the glass porch at the front of reception. Please sanitise your hands with the sanitiser provided and wait for the nurse who will come to collect you. Once you step into the practice, the nurse may take your temperature as a precaution.
Please follow the nurse directly into the surgery.
When you leave
Your dentist may book further appointments for you, or you may be telephoned by one of the reception team to make a future appointment.
If you need to settle your account please respect social distancing at reception.
We look forward to seeing you and thank you in advance for your co-operation.
WELCOME TO RINGLEY PARK DENTAL PRACTICE
At Ringley Park Dental Practice in Reigate, Surrey we pride ourselves on combining a comprehensive range of the very latest treatment options, including preventative, restorative, orthodontic and cosmetic dentistry as well as specialist children's dentistry, dental implants and facial rejuvenation, with a caring, friendly approach.
"Thank you for the fantastic treatment you gave throughout the process. I am extremely grateful for the care shown at all times.”
Mrs Carolyn Phillips
“I would never have believed that I could enjoy coming to the dentist. We’ve had such a laugh and I’ve learnt so much! Thank you too for your kindness always and for being so gentle and considerate – it makes all the difference.”
Mrs Julia Abberley
If you are nervous or anxious about visiting the dentist, we can help. We’re one of few practices in Surrey to offer dental sedation and The Wand pain-free anaesthesia.
CEREC® is an advanced system for the fabrication of all-ceramic dental restorations in one surgery visit.
Our visiting Consultant Specialist Paediatric Dentist gives our patients access to tailored care for children and those with special needs.
Ringley Park Dental Practice
59 Reigate Road
Surrey, RH2 0QZ
Other appointments may be available by prior arrangement
Phone: 01737 240123
Emergency appointments available
For your convenience we offer patients the ability to book appointments online.